FAQs

How will my order be delivered?
Your order would be delivered via M&P courier at your doorstep. If it is COD, you courier will collect the money and deliver the package to you.

How long will my order take to arrive?
Your order typically reaches your doorstep between 2-6 working days.

What are your Shipping Charges?
Free delivery on over Rs.3999 across Pakistan. We charge Rs.149 for orders under Rs.3999

What Payment Methods do you accept?
Acceptable Payment Methods are:
1. Cash On Delivery (COD)

2. Bank Transfer / Jazz Cash / Easy Paisa

How do I check the status of my order?
Your order status is updated to you via emails. Once your order is placed you would receive an email with your order details. Again after your order is dispatched U will receive SMS along with tracking details from courier company .

Do you offer International Shipping?
No. We do not offer international shipping at the moment.

Can I cancel my order?
If you wish to cancel your order, get in touch with Customer Care as soon as possible with your order number. After fulfillment order cannot be cancelled.

Do you allow exchanges ?
If you do not like anything about your order, you have the right to return the goods to us for an exchange or refund. Therefore, order with confidence. Please read our exchange policies for details.

How do I use my Voucher Code or Gift card?
Select the products you want to buy and add it to your cart. Paste the voucher code in the "Voucher" box and click on 'OK' button to apply the voucher. Now check the Final Order Amount!
Mobile/WhatsApp Support : 03206998840 (11:00 AM to 6:00 PM Monday - Saturday